Frequently Asked Questions

Is Bella Mia bonded?
Yes, we are bonded.

Is Bella Mia insured?
Yes, and we can provide proof upon request.

Who will you send to provide my cleaning service?
Bella Mia Maid Services only sends employees not contractors. We also screen and thoroughly train all our employees for your peace of mind.

What form of payments does Bella Mia Maid Services accept?
Bella Mia Maid Services accepts cash and checks made out to "Bella Mia Maid Services". We accept the following credit cards: Visa, Master Card, and Discover.


Do I have to be present during the cleaning service?
It is entirely up to you. If you do not feel like you need to be present, you can leave us a key or an entry code. Your comfort with our services is our top priority and we can accommodate your wishes. If you choose to issue a key, we will take special measures to protect your key.


What if there is a problem with the service?
Bella Mia Maid Services wants all of our customers to be satisfied with the service provided. If there is a problem please contact us within 24 hours of the service, and we will work with the customer to resolve the situation as quickly as possible.